FAQs: All Your Questions, Answered

The sooner, the better! Our dates tend to get snatched up pretty quickly, and they're reserved for bookings that have locked in with the booking fee.

If your event is just around the corner, within the next 5 days, we've got an express option for you. There will be a 10% fee added to cover the slightly higher costs we might incur for produce and speedy delivery.

Our HQ is in Hackney E5. If you're a bit farther out, we'll add £20 for every 5 miles to ensure we can still reach you. Depending on the package, van delivery starts at £250.

Cultural plates are like the fun-sized cousins of our traditional dishes. They're served up in these cute pot-size cups, making them perfect for events where everyone's mingling and having a blast together. It keeps things informal and lively, a fantastic alternative to the traditional sit-down dinner.

Think of a palate cleanser as a "refresh button" for your taste buds during a fancy meal. It's like a mini-snack that swoops in between courses to clear away any lingering flavours from the previous dish.

5 stars, reviewed August 2022.

Please note our products are made in a kitchen that handles all main allergens. We do our best to accommodate allergies, however, there is a high risk of cross-contamination. Please let us know of any dietary requirements or allergies.

It's simple:

1️⃣ Inquire & Book a Call
Share your vision with us during a quick consultation call. We'll chat about your event details, budget, and must-haves to find the perfect package for you.

2️⃣ Proposal & Menu Selection
We'll send over a proposal with styled menu options and creative ideas. Choose your favourites, and we'll finalise the details together.

3️⃣ Custom Design & Planning
We handle the design magic—from menus to décor—making your event uniquely yours.

4️⃣ Event Day Execution
Our team shows up, sets up, and makes it flawless. You relax, enjoy, and soak in the compliments.

Before the call, you'll fill out a short questionnaire so we're ready to dive into the details. On the call, we'll cover your guest count, event date, location, menu ideas, and next steps.

Yes! For larger events (80+ guests), we offer private tastings where you can try and select your favourite dishes for the big day.

We recommend booking at least 6 weeks in advance. For larger, more elaborate events, aim for 3 months so we can design, build, and ship any unique elements. Tight on time? Let us know ASAP, and we'll do our best to accommodate.

• Deposit: Secures your booking and kicks off planning.
• Menu & Guest Count: Confirmed 3 weeks before the event.
• Final Payment: Due 2 weeks before the event.

• Nibbles & Blooms: Choose from pre-set packages or request a custom quote.
• The Ivory Grand Table: Pricing is based on the cuisine and dishes you select, calculated per person.

Our base price covers everything you see on the table—food and décor. The service charge includes logistics, crockery, staffing, transportation, planning, and design.

Not at the moment, but we do offer a variety of packages to suit different budgets.

We're flexible! If your budget doesn't quite fit one of our tiers, let us know, and we'll see what we can do to make it work.

We bring it all—except the tables. Need those? We can arrange it for you. From napkins to toothpicks, takeaway boxes to crockery, we've got everything your guests need to serve, enjoy, and stay clean.

Ideally, yes, but if it's not available, don't worry—we're pros at making it work.

• Setup: 3–5 hours (depending on the scale of the event).
• Breakdown: Half the time it takes to set up (e.g., 90 minutes for a 3-hour setup).

Yes. Waitstaff and bar attendants are available upon request.

Absolutely. Depending on your package, you can request specific dishes, cuisines, or themes.

We take this seriously. Every dish includes beautifully designed menu cards with flavour notes and clear allergen information.

Yes, we're open to celebrating any culture through beautifully styled food, the Ivory Gaze way.

Our global spreads like Essence of Africa, Tastes of Asia, and Americas Table are always a hit. They're perfect for creating a culturally immersive dining experience.

We research deeply into the culture's nuances and lifestyle, showcasing its essence through themes like cherry blossoms for Japan or Moroccan lanterns.

We'd love to share our suggestions during your consultation.

Yes! Abundance is our thing. No one leaves hungry, and there's always plenty to go around.

Of course. Our track record speaks for itself—clients keep coming back because we consistently exceed expectations.

Let us know ASAP, and we'll do our best to accommodate.